Candidate Privacy Policy

    Effective Date: June 11, 2025

    This Privacy Policy outlines how GET SCALED LIMITED ("we," "us," or "our") collects, uses, and shares personal information when you interact with our website, platform, and services (collectively, the "Services"). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and any updated legislation that follows.

    1. Information We Collect

    We collect personal information from and about you through various means:

    1.1 Information You Provide to Us

    • Contact Information: Name, email address, phone number, company name and job title.
    • Account Credentials: Username and password when you create an account.
    • Payment Information: Billing address and payment details (processed securely via third-party payment processors).
    • Communications: Information you provide when contacting us, including support inquiries and feedback.
    • Video and Voice Recordings: We may collect video and voice recordings during the application process.

    1.2 Information We Collect Automatically

    When you use our Services, we automatically collect certain information:

    • Device Information: IP address, browser type, operating system, and device identifiers.
    • Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience.

    1.3 Information from Third Parties

    We may receive information about you from third-party sources, such as:

    • Service Providers: To facilitate payment processing and other services.
    • Marketing Partners: To provide targeted marketing and advertising.
    • Publicly Available Sources: Including social media platforms and public databases.

    2. How We Use Your Information

    We use your personal information for the following purposes:

    • Provide and Maintain Services: To operate and maintain our services, including the running of recruitment processes.
    • Improve Services: To analyse usage and improve the functionality and user experience of our Services.
    • Marketing: To send promotional communications, subject to your preferences and applicable laws.
    • Security: To detect, prevent, and address technical issues and unauthorized access.
    • Legal Compliance: To comply with legal obligations and enforce our terms and policies.

    3. Legal Bases for Processing

    We process your personal information based on the following legal grounds:

    • Consent: Where you have given consent for specific processing activities.
    • Contractual Necessity: To fulfill our contractual obligations to you.
    • Legal Obligation: To comply with legal requirements.
    • Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.

    4. Sharing Your Information

    We may share your personal information with:

    • Service Providers: Third parties who perform services on our behalf.
    • Business Transfers: In connection with mergers, acquisitions, or asset sales.
    • Legal Requirements: If required by law or to protect our rights and safety.

    5. International Data Transfers

    Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

    6. Data Retention

    We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

    7. Your Rights

    Under applicable data protection laws, you have the following rights:

    • Access: Request access to your personal data.
    • Rectification: Request correction of inaccurate data.
    • Erasure: Request deletion of your data.
    • Restriction: Request restriction of processing.
    • Data Portability: Request transfer of your data to another service provider.
    • Objection: Object to processing based on legitimate interests or direct marketing.
    • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

    To exercise your rights, please contact us at info@getscaled.io.

    8. Security Measures

    We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.

    9. Children's Privacy

    Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

    11. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@getscaled.io